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[ Site: Halden VR Centre ] [ Contents: About | Products | Projects | Examples | HRP only | Careers ]


[ Product: RadVis ] [ Contents: Product Info | Download | Support ]

Support
User Support

Reporting Bugs

Please send bug reports to vr-support@hrp.no.

If possible, please include a copy of the technical details from the RadVis About box (use the Save button in the About window to save the details to a text file) when sending bug reports, and explain the actions taken that led to the discovery of the bug.

Please check the answers to questions in the FAQ first as the majority of problems reported are graphics card driver issues which we have no control over and can only recommend upgrading drivers to the latest versions or installing the DirectX version of Java 3D rather than the default OpenGL version.


[ife] Got a question about these web pages? Send e-mail to vr-info@hrp.no.
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